Legal notice

Specified Commercial Transactions Act Notice

Seller
Ninja John

Representative
John Tsukamoto

Address
2-13-1-603 Kamisaginomiya, Nakano-ku, Tokyo 165-0031, Japan

Phone Number
+81-80-6790-0657

Email Address
support@johnjapan.com

Product Price

• Displayed on each product page (including Japanese consumption tax)
• U.S. prices include applicable U.S. sales tax

Additional Charges

• Shipping fees: calculated and shown at checkout based on delivery destination
  
• Import duties/taxes: borne by the customer if incurred

Payment Methods & Timing

• Credit Card (Visa, Mastercard, American Express)
• PayPal
  Payment is captured at the time your order is placed.

Delivery Time

• United States (USA): 6–8 business days after order confirmation.
• Domestic (Japan): 10–16 business days after order confirmation
  

Delivery Method

• Japan Post (domestic)
• DHL, FedEx, or equivalent courier (USA)

Returns, Defects & Cancellations

• Returns or exchanges are accepted only for defective or incorrect items.
  • Please contact us within 7 days of delivery with your order number and photographs of the issue.
• As all products are made to order, cancellations or modifications cannot be accepted after placement.

Return Period
Within 7 days of delivery.